


Emergencies don't follow a schedule, and it isn't always obvious whether something needs an ER visit or can wait for a regular appointment. Below is a plain-language guide to the situations that call for immediate care.
Breathing & seizures
High fever with a seizure
Breathing difficulties or a severe asthma attack
Bluish lips or skin, or very fast or laboured breathing
Injuries & trauma
Accidental injuries, fractures or open wounds
A head injury, especially with unconsciousness
Confusion, repeated vomiting or drowsiness after a fall
Stomach & fluids
Severe or persistent vomiting or diarrhoea
Signs of dehydration, such as no urination for many hours
An infant refusing to feed
Allergies & poisoning
A sudden allergic reaction or rash
Swelling of the face, lips or throat
Poisoning or swallowing a foreign object
No appointment is needed for emergency care. Rapid, expert emergency services for infants, children and teens are available at your nearest Shishuka location, day or night.
If you're not sure
If a symptom feels serious or you're simply unsure, it's always safer to come in and be checked than to wait it out at home. Our team will assess your child quickly and guide you on the right next step.
What to bring to the hospital
Your child's vaccination record if available, any current medications, and a note of what happened and when symptoms started.
Expert care for every kids' emergency — fast, focused, and available 24/7.
Immediate assessment and management for febrile seizures, with monitoring to ensure your child is safe and stable.
Rapid response for asthma attacks and breathing distress, with oxygen and nebulization support on hand.
Prompt evaluation and treatment of injuries from falls, accidents and everyday mishaps.
Fast treatment to manage fluid loss and prevent dehydration in children of all ages.
Immediate care for allergic reactions ranging from mild rashes to severe, fast-developing reactions.
Care for poisoning or swallowed foreign objects, head injuries or unconsciousness, and dehydration or feeding refusal in infants — along with any other urgent pediatric condition.
No appointment is needed — here's what happens when you arrive.
Our pediatric emergency team evaluates your child promptly to ensure timely and accurate care.
We keep you informed every step of the way, so you understand your child's condition and treatment.
Procedures are carried out with care, using techniques designed to reduce discomfort and anxiety.
A seamless shift to hospitalisation or a safe discharge with clear aftercare instructions.
We take pride in our pediatric emergency care team.
Our pediatric emergency team evaluates your child promptly to ensure timely and accurate care.
We keep you informed every step of the way, so you understand your child's condition and treatment.
All procedures are carried out with care, using techniques designed to reduce discomfort and anxiety.
A seamless shift to hospitalisation or a safe discharge with clear aftercare instructions, based on your child's needs.
Fully equipped to handle the unique medical needs of newborns, infants, children and adolescents.
Your child's health and safety are our top priorities — any time, day or night.
Always here for your child's emergencies, providing immediate care for urgent medical needs.
Led by highly experienced pediatricians and trained emergency staff who specialise in children's unique needs.
Whether it's midnight fevers, asthma attacks, or sudden injuries, care is always just a call or drive away.
Calm, clean and comforting spaces designed to reduce anxiety for both child and parent.
Your child is seen promptly by a pediatric emergency specialist — no long waits, just quick, quality care.
Specially designed for newborns, infants, children and adolescents, with advanced life-saving equipment.
“If you can't find the answer to your question here, please don't hesitate to contact our support team for assistance.”
Yes. Our pediatric emergency room is open 24 hours a day, 7 days a week, including weekends and holidays. You can walk in anytime your child needs urgent medical attention.
Head straight to your nearest 24-hour Shishuka emergency department, or call for an ambulance if your child cannot be safely moved. No appointment or referral is needed.
Yes, our 24-hour emergency locations have pediatric emergency staff and specialists available around the clock, including overnight.
Depending on your child's condition, they will either be safely discharged with clear aftercare instructions or transitioned smoothly to hospitalisation for further monitoring and treatment.
No. You can walk into our emergency department at any time without a prior appointment for urgent medical needs.